FAQ

faq

Here are some of the frequently asked questions

See how to create a Will with our video walkthrough

What forms of payment do you accept?

At present we only accept payment via Paypal

 

What if I don’t have a Paypal account?

If you don’t have a Paypal account you can proceed to the checkout area and choose the option that states checkout as guest. Here you can pay with any credit or debit card without setting up a Paypal account.

 

When will I get my gift card after purchase?

We endeavour to have the gift card dispatched within 3 working days sent out via first class post.

 

How can I contact you?

Getting in contact is easy just use or simple contact form to post any enquiries and we will be back to you within 24 hours. Link

 

Who can witness my Will?

You can have anyone witness your Will from friends, family professionals it doesn’t matter the only thing is whoever witnesses your Will must not benefit from it. So as long as you are not leaving anything to that person they can witness your Will.

 

Can I update my Will option?

If you purchase a single Will and your circumstances change you can change it to become a Mirror Will at anytime by just paying the difference. just log into your account and choose the upgrade.

 

What format is my Will in?

When you purchase the final Will you can download the Will as a Pdf (Portable document formate). It can be opened and printed via acrobats reader which is a free download. We DO NOT provide the Will in any other formate to protect your content and that of the Will itself.

Can I have my Will checked by a solicitor?

Yes we have our own team in house who will not only check your Will but also give you feedback on any changes that should be made. This service is available at checkout from only £25.

Once you have purchased Will checking, your Will is automatically sent to our legal team for review. We endeavour to have Wills checked and feedback given within 5 working days.

 

How many times can I change my Will?

The simple answer is unlimited times, once you have paid for your Will you can make as many changes as and when you wish without further payment. Your Will be done is the only will service that allows this.

 

What if the online Will doesn’t meet my specific requirements?

That’s okay we can create a bespoke Will for you via our in house team, just use the contact form and one of our team will contact you direct to discuss your requirements.

 

Can I buy gift cards for someone else?

Yes you can buy as many gift cards as you wish, and if you purchase them when paying for a Will you are entitled to a 30% discount on every card purchased no matter how many you want.

 

What if I don’t have a printer?

If you don’t have a printer we can print your Will for you and send it to you in the post, the cost for this service is £3.95 and can be added to your purchase at the checkout stage.

It’s never been easier or faster to make a will.
Start now with Your Will Be Done.